Products Ready for Dispatch
Confirmed IndividuallyIf an item is already available for dispatch, the expected shipment and delivery timeline will be shown during checkout or confirmed by our support team.
Outlet City Tech / Order Fulfillment
Shipping and Delivery
This Shipping and Delivery Policy explains the estimated delivery timelines, manufacturer lead times, high-demand product waiting periods and order-tracking process for purchases made through Outlet City Tech.
Last updated: 30 May 2026
Manufacturer-Supplied Hardware
Delivery for products supplied from a manufacturer or
distribution partner starts from 14 business days after the
order has been confirmed and payment has been received.
High-Demand Products
Delivery may take up to 3 months where a GPU, server,
component or other product must be reserved or awaited from
the supply chain.
Delivery Confirmation
The applicable estimated timeframe is shown on the product
page, confirmed during checkout or communicated before the
order is accepted.
Important Notice for Shortage and High-Demand Products
Certain GPUs, AI accelerators, server components, processors and data-center products may have limited availability. Where a product must be reserved, sourced or awaited from the manufacturer, the estimated delivery timeframe may extend up to 3 months. This extended timeframe will be clearly displayed on the relevant product page or confirmed in writing before the order is accepted.
Seller Information
Online store:
Outlet City Tech
Legal entity:
Technosa, UAB
Company registration number:
305560739
Customer support email:
[email protected]
Registered address:
Mūrininkų g. 25, Mūrininkų k., Vilniaus r., Lithuania
Website:
outletcity.lt
01 Scope of This Policy
This Shipping and Delivery Policy applies to products purchased through the Outlet City Tech website. Outlet City Tech is the commercial name of the online store operated by Technosa, UAB.
Delivery timelines depend on product availability, manufacturer lead times, destination, carrier processing, customs procedures and the characteristics of the ordered hardware.
02 Estimated Delivery Timelines
Outlet City Tech sells professional hardware, including servers, GPUs, processors, memory, motherboards, storage devices, networking equipment, workstations and data-center components. Many products are supplied after an order is confirmed.
Standard Manufacturer-Supplied Hardware
From 14 Business DaysProducts supplied from a manufacturer or distribution partner generally require at least 14 business days after order confirmation and receipt of payment.
Limited-Availability and High-Demand Products
Up to 3 MonthsFor products with constrained supply, the estimated delivery timeframe may extend up to 3 months. The extended timeframe is disclosed before the order is accepted.
Business days:
Monday to Friday, excluding public holidays applicable to the
relevant fulfillment process. Delivery estimates begin after the
order has been confirmed and any required payment has been
received.
03 Extended Lead Times for Deficit Products
Some professional hardware is produced or allocated in limited quantities. This may affect GPU accelerators, AI hardware, processors, server components, storage systems and other data-center equipment.
If a product requires an extended lead time, the estimated waiting period will be shown on the product page, confirmed during checkout, stated in a quotation or communicated by email before the order is accepted.
Where the expected delivery period exceeds 30 calendar days, the longer period applies only after it has been clearly disclosed and agreed with the customer.
04 Delivery Destinations
Available delivery destinations and shipping methods are shown during checkout or confirmed individually. Some heavy, oversized or high-value products may require a specialized delivery method.
Certain destinations, products or technologies may be subject to export, sanctions, customs or trade-compliance restrictions. An order may be refused or cancelled where shipment would breach applicable law or binding restrictions.
05 Shipping Costs
Shipping costs depend on the destination, carrier, parcel weight, product dimensions, insurance requirements and any specialized handling needs.
Where shipping costs cannot be calculated automatically, they will be confirmed before the order is accepted. Any customs duties, import taxes, brokerage charges or local fees payable in the destination country are the customer's responsibility unless expressly stated otherwise.
06 Order Processing
Order processing begins after the order has been confirmed and any required payment has been received. We may contact the customer if product availability, configuration, shipping details or technical information require clarification.
An automated order acknowledgment confirms that we have received the request. It does not necessarily mean that the order has been accepted or that the product has already been reserved.
07 Tracking Information
Where tracking is available, the customer will receive the shipment details after dispatch. Tracking activation may take additional time after a label has been created by the carrier.
For palletized, oversized or specialized shipments, tracking and delivery coordination may be provided separately.
08 Delivery Delays
Delivery estimates are provided in good faith. Delays may arise due to manufacturer allocation, constrained supply, carrier disruption, customs processing, public holidays, weather events or other circumstances outside our reasonable control.
If the expected timeframe changes materially, we will aim to notify the customer and provide updated information.
If an order is not delivered within the agreed timeframe, contact [email protected] and include the order number.
09 Consumer Delivery Rights
If no different delivery timeframe has been agreed, goods ordered by a consumer should be delivered within the period required by applicable law.
Where a longer lead time applies to a shortage or manufacturer- supplied product, the extended timeframe is communicated before the order is accepted.
If delivery is not completed within the agreed timeframe, the consumer may contact us in writing and provide an additional reasonable period for delivery where required by applicable law.
10 Damaged Shipments
If a parcel arrives visibly damaged, inspect the packaging before accepting delivery where possible. Record the condition with the carrier and take clear photographs of the outer packaging, shipping label and product.
Contact [email protected] promptly and include the order number, photographs and a description of the issue.
11 Incorrect Delivery Details
Customers are responsible for providing a complete and accurate delivery address, contact name, telephone number and any required access information.
Additional costs caused by an incorrect or incomplete address, failed delivery attempt or uncollected parcel may be charged where permitted by applicable law.
12 Delivery Overview
| Product Availability | Estimated Timeframe | How It Is Confirmed |
|---|---|---|
| Available for dispatch | Confirmed individually according to the product, destination and selected carrier. | Displayed during checkout or communicated by our support team. |
| Manufacturer-supplied product | From 14 business days after order confirmation and receipt of payment. | Stated on the product page, during checkout, in a quotation or in written confirmation. |
| Shortage, backorder or high-demand product | Up to 3 months where the item must be reserved, sourced or awaited from the manufacturer. | Clearly highlighted before the order is accepted. |
| Oversized or specialized shipment | Confirmed individually. | Communicated before the order is accepted. |
13 Changes to This Policy
This Shipping and Delivery Policy may be updated when necessary to reflect changes to our services, fulfillment processes, delivery partners or applicable legal requirements.
The latest version will be published on this page with an updated revision date.